NHTSA Complaint #10390146 — 2006 CHEVROLET HHR

TL* THE CONTACT OWNS A 2006 CHEVROLET HHR. THE CONTACT STATED WHILE ATTEMPTING TO EXIT THE VEHICLE, FROM THE DRIVERS SIDE, THE INTERIOR DOOR HANDLE FRACTURED. THE CONTACT WAS UNABLE TO ACCESS THE EXTERIOR DOOR HANDLE AND FIFTEEN MINUTES LATER, HE WAS ASSISTED IN EXITING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE FAILURE WHERE HE WAS ADVISED THAT THE ENTIRE DOOR WOULD NEED REPLACING IN ORDER TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE DOOR HANDLE REMAINED FRACTURED. IN ADDITION, THE KEYS WOULD SPORADICALLY BECOME STUCK IN THE IGNITION AND THE CONTACT WOULD HAVE TO ENGAGE THE EMERGENCY RELEASE BUTTON IN ORDER TO DISENGAGE THE KEYS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE HE WAS ADVISED THAT THE IGNITION LOCK CYLINDER AND REMOTE WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 21,000 AND THE CURRENT MILEAGE WAS 27,920. UPDATED 05/25/11 *BF UPDATED 1/5/12 *CN