NHTSA Complaint #10389972 — 2009 CHEVROLET TRAVERSE

2009 TRAVERSE PURCHASED 4/30/2009. FROM THE START IT HAD A CHECK ENGINE LIGHT ON BUT NO SYMPTOMS OF FAILURE. WE TOOK IT TO DEALER 1 ON 9/02/2010, WITH 22,753 MILES. THEY REPLACED WIRING UNDER ENGINE PLENUM TO #1 IGNITION COILS. A COUPLE OF DAYS LATER, THE CHECK ENGINE LIGHT CAME BACK ON. AT THIS TIME THE CAR STARTED TO LOSE POWER ON THE FREEWAY SOMETIMES. WE TOOK IT TO DEALER 2 ON 10/11/2010, THEY HAD TO GET PARTS AND DID A TEMPORARY FIX. WE BROUGHT IT BACK ON 11/1/2010, WITH 24,656 MILES ON IT AND THEY SUPPOSEDLY FIXED IT. THEY REPLACED CONNECTORS IN THE JUNCTION BOX, SAYING IT WAS AN ELECTRICAL PROBLEM. THE LIGHT WAS BACK ON WITHIN A FEW DAYS, AND THE CAR WAS STILL LOSING POWER. WE TOOK IT TO DEALER 3 ON 2/09/2011, WITH 30,287 MILES FOR CHECK ENGINE LIGHT, AND LOSS OF POWER. THEY REPLACED ECM AND ALL 6 COILS. THE DAY WE LEFT THE SHOP, THE LIGHT WAS BACK ON AND WITHIN A DAY THE CAR WAS LOSING POWER AGAIN. BACK TO THE SHOP ON 2/17/11. THIS TIME THEY REPLACED THE CATALYTIC CONVERTER. THE DAY AFTER WE LEFT THE SHOP THE LIGHT WAS BACK ON. THEY TOLD US IT NEEDED A SMALL ADJUSTMENT AND TO BRING IT BACK ON 3/05/11. WE WENT TO THE SHOP AND THE MECHANIC DID NOT KNOW HOW TO FIX IT. AFTER BEING THERE FOR A FEW HOURS AND CALLING CHEVY 800 #, THEY TOLD US TO COME BACK NEXT WEEK. ON 3/06/11, THE CAR WAS LOSING POWER SO BAD THAT WE WANTED TO TAKE IT BACK TO THE SHOP, BUT THEY WERE CLOSED. ON 3/07/11 THE TRAVERSE STARTED LOSING POWER, AND THEN DIED. IT LOST ALL POWER AND THE BRAKES FAILED AS A RESULT. WE HAD TO SLAM ON THE EMERGENCY BRAKE TO NOT HAVE AN ACCIDENT, AND WERE LUCKY TO NOT BE REAR ENDED. THE CAR HAS BEEN AT THE SHOP THE WEEK OF 3/07/11-3/11/11. THEY TOLD US THE CAR IS MISFIRING ON ALL CYLINDERS AND DUMPING RAW GAS INTO THE EXHAUST. ON 3/11/11 THEY CALLED TO STATE THAT THEY ARE REPLACING THE CATALYTIC CONVERTER (AGAIN) AND THE MODULE AND RETURNING THE VEHICLE ON 3/14/11. *TR