NHTSA Complaint #10388890 — 2008 SATURN AURA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 10388890
Vehicle 2008 SATURN AURA
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 62,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I DROPPED MY SON OFF AT SCHOOL TODAY. WHEN I ARRIVED, I DID NOT PUT THE CAR IN PARK. HE EXITED THE CAR, CLOSED THE DOOR, AND I DROVE AWAY. ABOUT 100 YARDS LATER, I MADE A LEFT TURN, AND THE PASSENGER DOOR FLEW OPEN. HAD SOME ONE BEEN IN THAT SEAT, THEY COULD HAVE FALLEN OUT EASILY. I TRIED TO CLOSE THE DOOR, BUT IT WOULD NOT LATCH. I PUT THE CAR IN PARK AND TRIED AGAIN. IT STILL DID NOT LATCH. I LOCKED AND UNLOCKED THE DOOR USING THE POWER LOCK SWITCH, AND THAT ONLY WORKED AFTER TWO OR THREE TIMES. LATER ON MY WAY HOME, I STOPPED AT THE STORE. TURNED THE CAR OFF, GOT OUT AND SHUT THE DOOR. AGAIN, IT DID NOT LATCH, AND WENT THROUGH THE SAME PROCEDURE. THEN A REPEAT SITUATION WHEN RETURNING HOME. I CALLED SATURN CUSTOMER SERVICE WHO SET UP AN APPT WITH MY GM DEALER AND WAS TOLD IT WOULD BE BETWEEN $50 AND $100 TO JUST HAVE THEM LOOK AT IT. REALLY? TO ME, THIS IS A SERIOUS SAFETY ISSUE AND IN MY OPINION SHOULD BE INVESTIGATED FREE OF CHARGE.

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