NHTSA Complaint #10386821 — 2001 ISUZU RODEO

I OWN A 2001 ISUZU RODEO, THERE WAS A RECALL ISSUED IN DEC OR JAN TIMEFRAME IN REGARDS TO CORROSION OF THE FRAME. I TOOK MY VEHICLE TO AN ISUZU RODEO DEALERSHIP LIKE IT STATED ON FEB 17. THE DEALER DID STATE THAT THEY WOULD NOT BE ABLE TO GET TO THE VEHICLE UNTIL THE FOLLOWING WEEK. ON FEB 24 THE DEALERSHIP DID CONTACT US AND STATED THE VEHICLE WAS UNREPAIRABLE AND THAT THEY HAD SUBMITTED PHOTOS AND DOCUMENTATION TO ISUZU. I SPOKE WITH ISUZU ON MARCH 8 ALMOST 2 WEEKS AFTER THEY RECEIVED THE INFORMATION FROM THE DEALER AND THEY SEEMED UNCONCERNED AND STATED THAT THE DEALER'S PICTURES WERE INCONCLUSIVE AND THAT THEY DIDN'T SEE WHY THEY COULD NOT PUT THE BRACKETS ON THE VEHICLE. I STATED THAT I WAS TOLD BY THE DEALERSHIP TOLD ME THE ISSUE WAS BEYOND REPAIR AND ISUZU STATED THEY NEEDED MORE PHOTOS. IT IS GOING ON THREE WEEKS WITHOUT A VEHICLE AND IT SEEMS ISUZU DOES NOT SEEM TO CARE ABOUT THE FACT THE THERE ARE INDIVIDUALS OUT THERE WITHOUT AND VEHICLE AND NOT TO MENTION THE FACT THAT THE VEHICLE IS COMPLETELY UNSAFE TO DRIVE. *TR