NHTSA Complaint #10386756 — 2003 FORD TAURUS

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10386756
Vehicle	2003 FORD TAURUS
Component	SUSPENSION:FRONT
Date of Incident	December 10, 2010
Date Filed	March 7, 2011
Mileage	73,819 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

WHILE PARKED IN MY GARAGE THE FRONT END OF MY 2003 FORD TAURUS COLLAPSED. UPON INSPECTION THE TIRE WAS FULLY DEFLATED. I PUT THE SMALL SPARE ON THE VEHICLE AND DROVE IT TO A LOCAL REPAIR SERVICE. UPON INSPECTION IT WAS DETERMINED THE FRONT COIL SPRING FRACTURED CAUSING A SHARP SHARD TO PENETRATE THE TIRE. THE SPRING BROKE INTO TWO EXTREMELY SHARP PIECES. THE SAME EXACT THING HAPPENED WITH MY 1993 FORD TAURUS A NUMBER OF YEARS BACK. I ALSO FILED A COMPLAINT WITH THE NHTSA. I CAN ONLY THINK WHAT MIGHT HAVE HAPPENED IF I WAS DRIVING MY CAR ON THE HIGHWAY WHEN THE PIECE BROKE AND CUT THROUGH MY TIRE. I WAS AGAIN FORTUNATE THAT NOTHING HAPPENED WHEN I WAS DRIVING ON THE SMALL SPARE TO THE REPAIR SHIP. I CONTACTED FORD MOTOR COMPANY WHO RESPONDED WITH A GENERAL "BRUSH OFF" LETTER AND NOT RECOGNIZING ANY OF THE SAFETY CONCERNS I EXPRESSED!!! ON BOTH CARS!!!! I HAD THE CAR REPAIRED AT MY OWN EXPENSE INCLUDING A REPLACEMENT TIRE. I HAVE SAVED THE PART (SPRING/COIL) IF FURTHER INSPECTION IS REQUIRED BY NHTSA. *TR

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