NHTSA Complaint #10386707 — 2001 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10386707
Vehicle	2001 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	March 3, 2011
Date Filed	March 7, 2011
Mileage	118,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2001 FORD EXPLORER. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WHEN THE ENGINE EXHIBITED AN ABNORMAL INCREASE IN RPMS. THE VEHICLE THEN ACCELERATED ABNORMALLY AND THE CONTACT WAS INVOLVED IN A CRASH THAT INVOLVED FOUR ADDITIONAL VEHICLES. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE SERVO PLUG HAD POPPED OUT OF PLACE AND FRACTURED THE SIDE OF THE TRANSMISSION. THE DEALER ADVISED THAT THE TRANSMISSION WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 118,000. THE VIN WAS UNAVAILABLE.

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