NHTSA Complaint #10386664 — 2008 HYUNDAI ELANTRA

TL* THE CONTACT OWNS A 2008 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE BRAKES AND STEERING LOCKED ABNORMALLY. THE CONTACT SHIFTED INTO REVERSE AND THE VEHICLE WENT FORWARD INSTEAD. SHE SHIFTED INTO PARK AND TURNED THE VEHICLE OFF. WHEN RESTARTED, THE FAILURE RECURRED AND THE VEHICLE BECAME NONRESPONSIVE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO RESET THE COMPUTER BUT COULD NOT CONFIRM THAT THE FAILURE WOULD RECUR. THE FAILURE RECURRED TWICE AND THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR FURTHER DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 11,500 AND THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.