NHTSA Complaint #10386442 — 2002 JEEP LIBERTY

TL* THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR WINDOW REGULATORS FAILED SEVERAL TIMES. THE REAR PASSENGER SIDE WINDOW WAS REPLACED THREE TIMES AND THE REAR DRIVER SIDE WAS REPLACED TWICE. THE DEALER STATED THAT THE FAILURE WAS A KNOWN ISSUE, BUT THE PART HAD NOT BEEN MODIFIED TO PREVENT THE FAILURE. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE 79,000. UPDATED 3/25/11 *CN THE CONSUMER STATED THE WINDOW REGUALTOR FAILURE WAS DUE TO A CHEAP CLIP INSIDE THE DOOR PANEL THAT CONTINUED TO BREAK, EVEN WHEN THE WINDOW WAS SELDOM USED. UPDATED 05/31/11