NHTSA Complaint #10386231 — 2007 DODGE NITRO

TL* THE CONTACT OWNS A 2007 DODGE NITRO. THE CONTACT STATED THAT THREE OF THE FOUR INTERIOR DOOR HANDLES WERE FRACTURED AND IN ORDER TO EXIT THE VEHICLE, SHE WOULD HAVE TO CLIMB INTO THE BACK SEAT TO EXIT. THE FAILURE BEGAN ONE YEAR AGO WITH THE DRIVER SIDE FIRST AND THEN THE PASSENGER. THE DEALER ADVISED THE CONTACT THAT SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY THAT THEY WOULD NOT BE ABLE TO PROVIDE HER WITH ANY ADDITIONAL ASSISTANCE. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED OR DIAGNOSED. THE CURRENT MILEAGE WAS 68,000 AND THE FAILURE MILEAGE WAS 50,000.