NHTSA Complaint #10386050 — 2000 GMC SIERRA

TL* THE CONTACT OWNS A 2000 GMC SIERRA. THE CONTACT STATED THAT THE EXTERIOR DRIVER AND PASSENGER SIDE DOOR HANDLES WOULD NOT LATCH. THE EXTERIOR DOOR HANDLES WERE BECOMING STUCK AND CAUSING THE CONTACT TO REMAIN LOCKED INSIDE OF THE VEHICLE. HE WOULD HAVE TO ROLL THE WINDOW DOWN AND PLACE HIS ARM OUTSIDE THE WINDOW TO RELEASE THE DOOR HANDLE AND EXIT THE VEHICLE. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO REPLACED THE EXTERIOR DOOR HANDLE ASSEMBLY. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS MILEAGE WAS 207,000.