NHTSA Complaint #10386032 — 2004 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	10386032
Vehicle	2004 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	September 1, 2010
Date Filed	March 1, 2011
Mileage	67,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

TL* THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT WHEN SHIFTING INTO REVERSE, THE VEHICLE WOULD NOT RESPOND. WHEN SHIFTING, THE VEHICLE WOULD SPORADICALLY ENGAGE BACKWARD RAPIDLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST AND ADVISED THAT THERE WAS NOT A SUFFICIENT AMOUNT OF TRANSMISSION FLUID IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS 76,602.

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