NHTSA Complaint #10385066 — 2001 ISUZU RODEO

2001 ISUZU RODEO. CONSUMER WRITES IN REGARDS TO A DEFECTIVE FRAME *TGW THE CONSUMER STATED AS SHE WAS HAVING ANOTHER SERVICE PERFORMED, THE MECHANIC INFORMED HER THE VEHICLE WAS NOT SAFE TO DRIVE. THE CONSUMER CONTACTED THE MANUFACTURER AND WAS INFORMED THERE WAS A RECALL, BUT IT HAD NOT BEEN MADE PUBLIC. THE CONSUMER STATED SHE FINALLY RECEIVED A RECALL LETTER AND THE VEHICLE WAS TOWED TO THE DEALER WHO KEPT THE VEHICLE FOR 54 DAYS. THE CONSUMER STATED SHE WAS UNDER THE IMPRESSION, THE VEHICLE WAS GOING TO BE REPAIRED, BUT THE DEALER ONLY PLACED TWO BRACKETS ON THE VEHICLE AND DID NOT REPLACE THE FRAME. THE CONSUMER WAS QUOTED AN EXTREMELY HIGH PRICE FOR REPLACING THE FRAME. *JB