NHTSA Complaint #10384875 — 2005 CHEVROLET IMPALA ELECTRICAL SYSTEM

Complaint Details

ODI Number	10384875
Vehicle	2005 CHEVROLET IMPALA
Component	ELECTRICAL SYSTEM
Date of Incident	February 26, 2011
Date Filed	March 1, 2011
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

SPEEDOMETER NOT WORKING PROPERLY. SPORADICALLY CHANGES TO 100MPH+ WHILE DRIVING ANY SPEED. SAFETY ISSUE. GM CUSTOMER ASSISTANCE GAVE A BIG RUN-AROUND. I HAD THEM AND A DEALERSHIP SERVICE MANAGER ON THE PHONE TOGETHER. GM CUST. ASST. SAID THAT THEY WOULD HAVE TO KNOW THE CAUSE OF THE PROBLEM BEFORE THEY WOULD SAY IF THEY WOULD COVER REPAIRS. SERVICE MANAGER SAID THAT THERE ARE ONLY TWO POSSIBLE PROBLEMS. CUST ASST STILL WOULD NOT SAY IF THEY WOULD REPAIR. THIS IS A SERIOUS SAFETY ISSUE. I GUESS SOMEONE WILL HAVE TO PLOW THROUGH SOME ELEMENTARY SCHOOL KIDS SINCE I DON'T KNOW HOW FAST THEY ARE GOING IN A SCHOOL ZONE BEFORE THEY ISSUE A RECALL. *TR

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