NHTSA Complaint #10384425 — 2004 INFINITI FX35

I OWN A 2004 INFINITI FX35 AND SUFFER FROM WHAT SEEMS TO BE A COMMON SAFETY PROBLEM AMONG OTHER OWNERS: THE LOCK ON ONE OF MY DOORS DOES NOT LOCK OR UNLOCK WITH THE REMOTE OR THE DRIVER'S SIDE LOCK BUTTON! I MUST MANUALLY PUSH THE LOCK FORWARD TO LOCK IT AND BACK TO UNLOCK IT. THIS STARTED HAPPENING SEVERAL YEARS AGO BUT ONLY EVERY ONCE AND A WHILE, ESPECIALLY ON HOT DAYS. NOW IT IS EVERYDAY NO MATTER WHAT THE WEATHER. MANY TIMES I HAVE LOCKED MY CAR WITH THE REMOTE, ONLY TO HAVE MY HUSBAND OPEN THE BACK DOOR TO GET SOMETHING AND TELL ME THAT I DIDN'T LOCK THE CAR AGAIN. THANK GOODNESS IT HAS BEEN MY HUSBAND, MYSELF, OR OTHER FAMILY MEMBER, AND NOT A THIEF ENTERING MY CAR! MY MOST IMPORTANT CONCERN IS NOW THE SAFETY OF MY 18 MONTH OLD DAUGHTER. I ALWAYS LOCK THE DOORS WHEN I GET IN THE CAR TO ENSURE THAT NO ONE CAN SIMPLY WALK UP AND OPEN THE CAR DOORS. BECAUSE OF THE FAULTY LOCK, THE BACK PASSENGER DOOR NEVER LOCKS, THUS LEAVING MY DAUGHTER (WHO IS IN THE BACKSEAT IN HER CAR SEAT) VULNERABLE. TO DATE, NO ONE HAS ENTERED MY VEHICLE UNLAWFULLY, THANK GOD! BUT I FEEL THAT THIS IS AN EXTREMELY SERIOUS ISSUE THAT MUST BE ADDRESSED BY NISSAN AND INFINITI. I ALSO HAVE PROBLEMS WITH MY SIDE VIEW MIRRORS AND THE BUBBLING OF THE DASH, ESPECIALLY AROUND THE VENTS. HOWEVER, THE PROBLEM WITH MY DOOR LOCK TAKES PRIORITY, AND FROM WHAT I HAVE READ ONLINE, IT SEEMS ONLY A MATTER OF TIME BEFORE IT HAPPENS TO ALL OF MY DOORS! I INFORMED THE DEALERSHIP WHERE I PURCHASED MY VEHICLE AND THEY TOLD ME THAT THEY WOULD FIRST HAVE TO DO A DIAGNOSTIC TEST TO FIND THE PROBLEM WHICH WOULD COST ME $140. I WOULD THINK THAT AFTER ALL OF THE COMPLAINTS ABOUT THE 2004 DOOR LOCKS, THEY WOULD KNOW THE PROBLEM. A SAFETY RECALL MUST BE PUT INTO EFFECT TO END THIS. I URGE ANYONE WHO HAS THE ABILITY TO REMEDY THIS OBVIOUS SAFETY ISSUE TO DO SO AS SOON AS POSSIBLE BEFORE SOMEONE IS UNNECESSARILY INJURED OR TRAGICALLY HARMED! *TR