NHTSA Complaint #10384145 — 2003 FORD TAURUS

WE HAD A SMALL HAIL STORM PEA SIZE HAIL AND CALLED GEICO TO LOOK AT THE ROOF, TRUNK AND HOOD OF THE CAR. THE ROOF HAD LARGE AREA'S OF PAINT MISSING AND BUBBLED WITH LARGE AREA'S OF RUST UNDER IT. THE ADJUSTER TOLD US THIS WAS A DEFECT THAT FORD WAS HAVE WITH CARS AND TRUCKS BETWEEN 2000 - 2006 AND DENIED THE CLAIM. AFTER SEVERAL MONTHS OF RESEARCH AND BODY SHOPS TELLING ME THIS IS A FORD DEFECT, CALLING FORD AND THEM TELLING ME IT'S NOT THERE PROBLEM, LOOKING AT WEB-SITES WITH 100'S OF COMPLAINTS, LEMON LAWS, FACEBOOK PAGES AGAINST FORD, FRUSTRATION BECAUSE PEOPLE WERE LOOSING THEIR CARS DUE TO RUST, AND FORD TELLING US OH WELL EVEN AFTER THE TSA REPORT FORD POSTED STATING THEY KNEW THEY HAD A PROBLEM WITH THE PAINT ADHERING TO THE ALUMINUM TO MAKE THE CAR WEIGH LESS AND A GOOD POSSIBLE FIX WOULD BE TO REPLACE THE PANELS WITH STEAL AND GOOD PRIMER AND PAINTED, THE FORD 800 NUMBER STATED WE ARE SORRY BUT UNLESS WE GET ENOUGH COMPLAINTS AND NHTSA SEES ENOUGH COMPLAINTS TO DO A RECALL WE WON'T HELP. EVEN THE DENVER POLICE DEPARTMENT HAS ISSUED COMPLAINTS OF PAINT PEELING OFF THE CAR LIKE AN ORANGE. *TR