NHTSA Complaint #10383668 — 2005 NISSAN PATHFINDER

I OWN A 2005 NISSAN PATHFINDER AND HAVE BEEN DOING ALL THE REQUIRED MAINTENANCE ON IT IN A VERY TIMELY MANNER. IT IS A VERY WELL MAINTAINED SUV AND HAD ONLY 49,997 MILES ON IT. I GOT A SAFETY RECALL NOTICE ON IT FOR THE ECM RELAY ISSUED AND TOOK IT TO THE DEALER. I WAS ALSO EXPERIENCING SOME WHINING NOISES. THE SERVICE DEALER ADVISOR AT THE DEALERSHIP TOLD ME THAT MY TIMING CHAINS HAD A PROBLEM AND NEEDED TO BE REPLACED. HE SAID THIS WAS A SERIOUS ISSUE AND COULD LEAD TO ENGINE DAMAGE AND IS A POTENTIAL ROAD HAZARD. HE ALSO SAID IT NEEDED TO BE FIXED IMMEDIATELY, AS THIS WAS A KNOWN PROBLEM, THAT HAD BEEN EXPERIENCED BY A NUMBER OF OTHER CUSTOMERS AND THAT NISSAN MOTOR CO. HAD ISSUED A SERVICE BULLETIN NTB09-128 REGARDING THIS PROBLEM. I AM REALLY SURPRISED THAT NISSAN DID NOT THINK IT WAS NECESSARY TO COMMUNICATE THIS PIECE OF IMPORTANT INFORMATION TO ALL ITS CUSTOMERS. MY SON WHO IS 21 YEARS OLD DRIVES THIS SUV ON SKI TRIPS AND I AM REALLY ALARMED THAT THIS DEFECT WHICH WAS KNOWN TO NISSAN COULD HAVE LEAD TO SOME SERIOUS ROAD HAZARDS. NISSAN HAS ACTED IN A VERY CALLOUS MANNER BECAUSE THEY DID NOT INFORM THEIR CUSTOMERS ABOUT THE POSSIBILITY OF SUCH A SERIOUS ISSUE WHICH CAN LEAD TO ROAD HAZARDS. THEY DID NOT ISSUE A SAFETY RECALL TO FIX THE ISSUE. I REQUEST YOU TO KINDLY INVESTIGATE THIS ISSUE AND ENSURE THAT NISSAN COMMUNICATES THIS SERIOUS FLAW TO ALL OWNERS OF 2006 NISSAN PATHFINDERS AND ANY OTHER MODEL WHICH HAS THE SAME ISSUE. UPDATED 03/07/11 *BF