NHTSA Complaint #10383212 — 2003 FORD FOCUS UNKNOWN OR OTHER

Complaint Details

ODI Number	10383212
Vehicle	2003 FORD FOCUS
Component	UNKNOWN OR OTHER
Date of Incident	February 15, 2011
Date Filed	February 18, 2011
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

MY IGNITION KEY CYLINDER HAS GONE BAD. MY KEY WILL NOT TURN THEREFORE I CANNOT DRIVE MY CAR. BEING THAT I AM A YOUNG FEMALE, I FOUND THIS EXPERIENCE TO BE HORRIFIC AND HIGHLY UNSAFE. MY COUNTY HAS ONE OF THE HIGHEST MURDER RATES AND BEING STUCK WITHOUT A WAY TO GET AWAY FROM A TROUBLING SITUATION HAS LEFT ME TO HIGHLY REGRET THE PURCHASE OF MY FORD FOCUS. I SEE ON YOUR WEBSITE THAT HUNDREDS OF PEOPLE HAVE COMPLAINED ABOUT THIS ISSUE. I DON'T UNDERSTAND HOW A DEFECT IN A CAR CANNOT BE RECALLED! THIS VENTURE IS COSTING ME OVER 600 DOLLARS WHICH I LIKE EVERYONE ELSE DO NOT HAVE TO SPARE. I FIND IT A SHAME THAT FORD DOES NOT OWN UP TO THEIR MISTAKE. IT MAKES YOU QUESTION THE QUALITY THE AMERICAN AUTO INDUSTRY PUTS FORTH. I HAVE ALWAYS BEEN A BELIEVER OF SUPPORTING OUR LOCAL BUSINESS AND INDUSTRY HOWEVER I HAVE LEARNED THAT AMERICAN INDUSTRY LIKE TO BURN PEOPLE AND SELL UNSATISFACTORY PRODUCTS. I APPEAL TO YOU TO RECALL THE FORD FOCUS CYLINDER BEFORE SOMEONE MAKES THE ULTIMATE SACRIFICE TO PROVE THAT THIS IS INDEED A HIGH RISK SAFETY CONCERN! *LN

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Other UNKNOWN OR OTHER Complaints

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