NHTSA Complaint #10383086 — 2003 JEEP LIBERTY

TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHEN SHE INSERTED THE KEY INTO THE IGNITION, IT WOULD NOT TURN. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT A PIECE OF THE STEERING COLUMN BROKE AND WAS PREVENTING THE KEY FROM TURNING. THE MECHANIC STATED THAT THE UNLESS SOMETHING LONG WAS STUCK INTO THE IGNITION LIKE A SCREWDRIVER, THE IGNITION COULD NOT BE TURNED OVER. THE MECHANIC CALLED THE MANUFACTURER WHO STATED THAT THEY WERE NO LONGER MAKING THE PART NEEDED FOR REPAIR AND THE ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 80,400. UPDATED 03/22/11*LJ UPDATED 05/05/11