NHTSA Complaint #10382969 — 2006 MERCURY MOUNTAINEER

2006 MERCURY MOUNTAINEER DRIVING ON THE HIGHWAY, SUDDENLY THE COOLANT TEMPERATURE WENT UP CRAZILY AND THE ENGINE SOUNDED HORRIBLE AND LOST POWER. FORTUNATELY STOPPED BY THE ROADSIDE AND FOUND THE RADIATOR WAS LEAKING AND COOLANT IS ALMOST EMPTY. SEARCHED AROUND THE WEB AND FOUND THAT FOR 4.0 ENGINE FROM FORD AND MERCURY, THIS IS PRETTY NORMAL PROBLEM DUE TO A DESIGN DEFECT. PEOPLE ARE CHANGING RADIATOR EVERY YEAR. NEVER HEARD SUCH RIDICULOUS THING THAT NOWADAYS THE RADIATOR LAST SO SHORT TIME. IT SHOULD LAST LIFE TIME OF THE CAR. FORD APPARENTLY KNEW IT, HOWEVER, THEY ONLY ANNOUNCED A TSB IN 2009 WHEN MOST OF THE WARRANTIES WERE GONNA EXPIRE. THEY SHOULD ISSUE A RECALL. THIS IS A DESIGN PROBLEM AND IT POSES LIFE THREATENING RISKS. I GUESS THEY JUST DON'T CARE ABOUT CUSTOMERS. THE CUSTOMERS NEED TO REPAIR OUT OF THEY OWN POCKETS, WHICH SUPPORT FORD'S CHAIN DEALERS SERVICE DEPARTMENTS. WELL, SOUNDS A GOOD PLAN FOR THEM. WELL, THE CUSTOMERS ARE NOT STUPID. THEY ARE CHANGE TO JAPANESE CARS, WHICH HAVE FAR LESS PROBLEMS. I WILL NEVER A FORD?MERCURY CAR AND WOULD BE GLAD TO SEE THEM GO BANKRUPTCY. *TR