NHTSA Complaint #10382747 — 2002 BUICK RENDEZVOUS

WE JUST BOUGHT A 2002 BUICK RENDEZVOUS. WE WERE FIRST TOLD THAT WE JUST NEEDED OUR FLUSHED. THE VEHICLE'S HOT COOLANT LIGHT WAS COMING ON AND THE TEMP GAUGE WAS INDICATING THAT THE VEHICLE WAS HOT. WE GOT THIS DONE AND WAS DRIVING IT HOME AND HAD THE SAME ISSUE. WE ARE NOW BEING TOLD THAT IT HAS A BLOWN HEAD GASKET. I DECIDED TO RESEARCH ONLINE AND AM ASTOUNDED BY THE AMOUNT OF CONSUMERS THAT ARE HAVING THIS SAME ISSUE. SOME OF THEM ARE GETTING IT FIXED AND HAVING THE SAME ISSUE A FEW YEARS LATER. I AM REALLY FRUSTRATED AND FEEL THAT MY HANDS ARE TIED. WHAT IF I GET IT FIXED THIS TIME AND IN A FEW YEARS IT DOES IT AGAIN? I CAN NOT AFFORD TO KEEP PUTTING HUGE AMOUNTS OF MONEY INTO THIS VEHICLE. IF THIS IS SUCH A COMMON ISSUE WHY IS THERE NOT A RECALL? THIS IS NOT HOW GM SHOULD BE TREATING CONSUMERS. THEY NEED TO TAKE RESPONSIBILITY FOR A BAD PRODUCT. *TR