NHTSA Complaint #10382745 — 2007 HARLEY-DAVIDSON FLHTCUSE2

MY 2007 HARLEY DAVIDSON ULTRA CLASSIS ELETRA GLIDE REAR PULLEY BOLTS SHEARED OF COMPLETELY INSIDE THE WHEEL. THE BIKE HAS BEEN MAINTAINED WELL ABOVE HARLEY DAVIDSON REQUIREMENTS. THE BIKE HAS ONLY 18,000 MILE AND HAD ALREADY HAD THE 20,000 MILE SERVICE COMPLETED. I HAD SPOKE WITH HARLEY AND THEY ARE AWARE OF THIS HAPPENING AND CLAIM IT IS A MAINTENANCE ISSUE. THE BIKE HAS BEEN MAINTAINED PER HARLEY AND IT STILL HAPPENED. THERE ARE HUNDREDS OF POSTS ON HARLEY FORUM OF THIS SAME THING HAPPENING. THERE IS A DESIGN FLAW ARE BOLT GRADE ISSUE. RIGHT NOW I AM FIGHTING THE EXTENDED WARRANTY COMPANY AND HARLEY TO GET THIS CLEAR DEFECT FIXED ON THERE DIME NOT MINE. THUS FAR THE EXTENDED WARRANTY PLACE DENIED THE CLAIM AND HARLEY STATES THE BIKE IS OUT OF WARRANTY DESPITE THE FACT THAT IT IS AN ISSUE OF DEFECTIVE MANUFACTURING. *TR