NHTSA Complaint #10382515 — 2006 CHEVROLET UPLANDER

THE MOTOR TO THE REAR LATCH ON THE DRIVER SIDE SLIDING DOOR DOES NOT APPEAR STRONG ENOUGH TO PULL IN, BOLT SHUT AND LOCK THE HASP OVER THE REAR STAPLE. DOOR REQUIRES AN EXTERNAL "HIP CHECK" OR STRONG PUSH ON THE REAR OF THE DOOR TO HEAR A "CLICK" THAT CONFIRMS THAT THE DOOR IS LOCKED SHUT. WITHOUT THIS ACTION, THE DOOR MAY REPEATEDLY REOPEN, UP TO 20-30 ATTEMPTS, EACH TIME EMITTING AN ALARM THAT MAKES THE VEHICLE UNABLE TO DRIVE. THIS ISSUE WAS FIRST RAISED TO THE DEALER WITHIN THE FIRST YEAR OF PURCHASE, HAS BEEN REPEATEDLY RAISED TO THE DEALER, UP TO A HALF DOZEN TIMES OVER THE COURSE OF THE LAST TWO YEARS, AND WAS RAISED TO THE MANUFACTURER WITHIN THE PAST YEAR. EACH SUBMISSION RESULTS IN THE DEALER NOT BEING ABLE TO REPRODUCE THE PHENOMENA OR FIX THE PROBLEM. THE DOOR SAFETY ALARM IS IMPERFECT AS THERE HAVE BEEN MANY TIMES THE DOOR CLOSES, THE ALARM IS NOT ACTIVATED, BUT THE REAR OF THE DOOR APPEARS CLOSED. LATER HOWEVER, AFTER SOME DRIVING, THE REAR OF THE DOOR APPEARS SLIGHTLY AJAR, POSSIBLY DUE TO THE NORMAL JOSTLING EXPERIENCED DURING DRIVING. THE UNSECURED DOOR IS OFTEN FIRST DETECTED WHEN THE DRIVER HEARS STREET TRAFFIC WHILE DRIVING. THIS SOUND IS SIMILAR TO THE SOUND COMING FROM A SLIGHTLY OPEN WINDOW. IF NOT NOTICED DURING DRIVING, THE SLIGHT OPENING OF THE REAR PORTION OF THE SLIDING DOOR IS ALSO VISUALLY NOTICEABLE BY LOOKING AT THE DOOR FROM THE REAR OF THE VAN. *TR