NHTSA Complaint #10382325 — 2008 DODGE NITRO

IT FIRST STARTING WAS PUMPING GAS INTO MY VEHICLE WHEN THE PUMP CLICKED OFF INDICATING MY PUMP WAS FULL, AND THEN SPEWED GASOLINE ALL OVER MY HANDS, SHOES, DOWN THE SIDE OF MY SUV, AND INTO A PUDDLE ON THE GROUND!!! I WAS GROSSED OUT AND EMBARRASSED (THINKING I HAD DONE SOMETHING WRONG SOMEHOW). WHAT I THOUGHT WAS A ONE TIME FLUKE TURNED INTO A REGULAR OCCURRENCE. NOW, EVERY TIME I FILL UP MY GAS TANK- REGARDLESS OF GAS STATION, FUEL TYPE, CITY, AND FLOW RATE OF GAS -- THE TANK SQUIRTS BACK AT ME. THIS IS HUGE SAFETY CONCERN. CALIFORNIA JUST DID A RECALL OF SEVERAL AUTOMATIC GAS PUMP NOZZLES THAT WOULD SPEW OUT AFTER CLICKING "OFF". IT IS VERY DISCONCERTING THAT THERE HAS NOT BEEN A RECALL FOR THIS GAS PUMP IN WHAT IS A KNOWN, DOCUMENTED, DANGEROUS, AND HAZARD. I CONTACTED THE DEALERSHIP WITH MY CONCERN WHEREIN THEY REFERRED ME TO CHRYSLER. I WAS EXTREMELY DISAPPOINTED WITH THE SERVICE I RECEIVED. THE CASE MANAGER TOLD ME THAT NOT ONLY HAD NEVER HEARD OF THIS INCIDENT BEFORE, THAT WITHOUT A RECALL ISSUED BY THE NHTSA I WOULD BE REQUIRED TO PAY OUT OF POCKET FOR A DIAGNOSIS WITH LITTLE GUARANTEE OF ANY TYPE OF COMPENSATION POSSIBLE BECAUSE MY VEHICLE IS PAST WARRANTY. SHE SHOWED NO CONCERN FOR THE SAFETY HAZARDS ASSOCIATED WITH THIS SUPPOSEDLY "NEW ISSUE". THIS GAS TANK ISSUE NEEDS TO BE ADDRESSED.