NHTSA Complaint #10382310 — 2007 TOYOTA 4RUNNER

MY VEHICLE, 2007 TOYOTA 4RUNNER, HAS BEEN EXPERIENCING SOME ISSUES WHEN THE TEMPERATURE DROPS BELOW FREEZING. LIVING IN MAINE, THIS HAPPENS MORE OFTEN THAN ANY HUMAN WOULD LIKE. IN ANY EVENT, MY HVAC BLOWER MOTOR CONTINUES TO LITERALLY FREEZE UP AND WILL NOT WORK. TOYOTA HAS ISSUED A TSB (AC002-07) ON THIS EXACT ISSUE. SINCE MY VEHICLE IS OUT OF WARRANTY I'M TOLD BY THE LOCAL DEALER AND BY TOYOTA DIRECTLY THAT I NEED TO ASSUME ALL COSTS FOR REPAIR, YET IF THE VEHICLE WAS "IN WARRANTY" THESE REPAIRS WOULD BE COVERED. THE VEHICLE WAS DRIVEN IN WARM CLIMATES FOR THE DURATION OF THE WARRANTY PERIOD AND THIS ISSUE WAS NOT DISCOVERED UNTIL A RECENT MOVE. I'M UNCLEAR HOW THIS ISSUE IS NOT SEEN AS A DIRECT SAFETY ISSUE AND HAS NOT BECOME A STANDARD VEHICLE RECALL FOR REPAIR. THIS IS AN OBVIOUS DESIGN FLAW WITH THE VEHICLE WHICH CAN IMPAIR THE VEHICLE'S ABILITY TO PERFORM SAFELY. I HAVE NOT DRIVEN MY VEHICLE IN OVER A WEEK DUE TO THE FACT THAT IT IS UNSAFE TO DRIVE IN A FREEZING COLD VEHICLE, BUT MORE IMPORTANTLY, I CANNOT GET AIR MOVEMENT TO DEFROST MY WINDSHIELD. WITH NO HEAT, OR THE ABILITY TO DEFROST YOUR WINDSHIELD IN INCLEMENT WEATHER THERE EXISTS AN ABSOLUTE SAFETY ISSUE. ADDITIONALLY, I HAVE A 20 MONTH OLD CHILD AND OPERATING A VEHICLE WITH NO MECHANISM FOR WARMING ITSELF IS IN MY EYES "UNSAFE" THANK YOU FOR YOUR TIME AN CONSIDERATION.