NHTSA Complaint #10382010 — 2004 DODGE RAM

2004 DODGE RAM. CONSUMER STATES PROBLEM WITH FRONT END OF TRUCK. CONSUMER DESCRIBES A SHIMMY AND SHAKY MOTION *TGW THE CONSUMER STATED WHEN SHE DROVE OVER A ROUGH SPOT IN THE ROAD OR A BUMP GOING OFF A BRIDGE IN CRUISE CONTROL MODE, THE ENTIRE TRUCK WOULD SHIMMY AND SHAKE. ONCE THE CONSUMER TAPPED THE BRAKE TO DISENGAGE THE CRUISE TO SLOW THE VEHICLE DOWN, THE SHAKE AND SHIMMY WOULD CEASE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER WHERE THEY PERFORMED MAINTENANCE TO THE FRONT END, BUT THE FIX ONLY LASTED FOR A FEW MONTHS. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED U-JOINTS, A DAMPER AND THE FITTINGS NEEDED TO BE LUBRICATED. ALSO, THE DRAG LINKAGE WHICH WAS RECALLED NEEDED TO BE REPLACED AS WELL. *JB