NHTSA Complaint #10381632 — 2011 TOYOTA CAMRY

IN AUG. OF `10 I PURCHASED A 2011 TOYOTA CAMRY. IT HAS ABOUT 6500 MILES ON IT AND AFTER DRIVING IT HOME FROM NIAGARA FALLS YESTERDAY, ABOUT 100 MILES, I RAN IT THROUGH A CAR WASH. I DROVE IT HOME ABOUT A MILE AND MADE TWO STOPS ON THE WAY. PARKED IN THE GARAGE I WENT OUT TO GET THE CAR AROUND NOON TODAY (19 HOURS AFTER THE WASH). THE CAR WOULD NOT MOVE AS THE WHEELS WERE ALL TIGHTLY LOCKED. I COULD NOT GET IT TO GO FORWARD OR BACKWARD. FINALLY ONE OF THE FRONT WHEELS MOVED SLIGHTLY AND IN SO DOING THE BACK END OF THE CAR WENT SIDEWAYS INTO THE GARAGE WALL DOING MINOR DAMAGE. I DID NOT TRY IT ANY MORE UNTIL AROUND 24 HOURS AFTER THE CAR WASH AND IT STILL IS TIGHTLY LOCKED AND WILL NOT MOVE. THE TEMPERATURE LAST NIGHT WAS ABOUT ZERO AND 20 DEGREES TODAY. I FEAR IF I REALLY FORCE IT MAY DO DAMAGE TO THE BRAKES IF IT HASN'T ALREADY. I HAVE DRIVEN CARS FOR 60 YEARS, WASHED MANY IN AS COLD WEATHER AND NEVER HAD THIS HAPPEN. I HAVE BEEN TOLD IT IS A DESIGN FLAW. IF I WAS NOT RETIRED AND HAD TO GO TO WORK I WOULD NOT HAVE BEEN ABLE TO MOVE THE CAR. THANK YOU FOR THE OPPORTUNITY TO REPORT THIS PROBLEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR