NHTSA Complaint #10381455 — 2001 ISUZU RODEO

ALONG WITH MOST OF YOU, I TO HAVE A 2001 ISUZU RODEO. UPON HAVING MY VEHICLE TOWED TO THE NEAREST SERVICE CENTER IN ALLENTOWN, PA, I WAS TOLD THAT MY CONDITION WAS AT A LEVEL THREE- THAT THE REAR SUSPENSION BRACKET WAS ABLE TO BE INSTALLED AND THAT I COULD PICK UP THE VEHICLE. THE SERVICE REP THEN PROCEEDED TO TELL ME THAT THE FRAME IS BADLY RUSTED AND THAT THE RIGHT FRONT AREA HAS A HOLE THAT HE COULD PUT HIS FIST THROUGH, STATING THAT IT IS UNSAFE TO DRIVE, IT WILL NOT PASS INSPECTION, AND THEY ARE NOT ALLOWED TO WELD A PLATE TO A FRAME, RENDERING IT UNREPAIRABLE. AN ISUZU MANAGER I SPOKE WITH ON 2/8/11 COULD NOT GIVE ME AN ANSWER AS TO A REMEDY IF THE TRUCK WAS UNREPAIRABLE, REPEATING THAT THEY ARE ONLY RESPONSIBLE FOR THE REAR SUSPENSION BRACKET. THIS IS UNACCEPTABLE...WHAT IS THE POINT IF THE ENTIRE FRAME IS USELESS? *TR