NHTSA Complaint #10381259 — 2008 TOYOTA PRIUS

TL* THE CONTACT OWNS A 2008 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED AND CRASHED INTO THE GATE OF THE GARAGE. THE CONTACT TURNED THE IGNITION ON AND OFF AND WAS ABLE TO DRIVE THE VEHICLE. THE VEHICLE ACCELERATED A SECOND TIME AND THE BRAKES WOULD NOT STOP THE VEHICLE. THE VEHICLE STOPPED AFTER THE GEAR WAS SHIFTED INTO NEUTRAL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS CONTACTED AND STATED A CASE MANAGER WOULD BE ASSIGNED TO THE CASE AND RETURN THE CONTACT'S CALL WITHIN 24 HOURS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.