NHTSA Complaint #10381167 — 2001 TOYOTA SIENNA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10381167
Vehicle	2001 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	January 15, 2011
Date Filed	February 8, 2011
Mileage	101,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TL* THE CONTACT OWNS 2001 TOYOTA SIENNA. THE CONTACT STATED THAT THE RUNNING BOARD ON THE DRIVER SIDE FRACTURED AND COLLAPSED AFTER HE STEPPED ONTO IT TO ENTER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE RUNNING BOARD WAS RUSTED UNDERNEATH AND WOULD NEED REPLACING. IN ADDITION, THE DEALER ADVISED THAT THE RUNNING BOARDS WERE NO LONGER BEING MANUFACTURED BY THE ORIGINAL MANUFACTURER. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000.

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