NHTSA Complaint #10380921 — 2011 KIA SORENTO

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10380921
Vehicle	2011 KIA SORENTO
Component	STRUCTURE
Date of Incident	January 25, 2011
Date Filed	February 6, 2011
Mileage	914 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

SITTING IN THE DRIVE WAY OPENING THE SUNROOF AND IT SHATTERED ON ME AND MY FAMILY, THE GLASS FELL ON ME AND MY WIFE. THE SEATS WERE SCRATCHED AS WELL AS THE DASH, I ALSO HAD SCRACHES ON MY FOREHEAD AS I WAS LOOKING AT THE SWITCH. THE CAR HAD APROX 400 MILES. THE DEALER FIXED THE ROOF REPLACED THE SCRATCHED PANNELS, THE CAR ALSO HAS A SLIGHT PULL TO THE RIGHT THEY SAID THEY COULDNT REPLICATE THE PROBLEM. IT TOOK APROX 12 DAYS TO GET THE CAR BACK. TWO DAYS AFTER RECIEVING THE CAR BACK WE TOOK A TRIP AND WITH 914 MILES A SMALL ROCK HIT THE WIND SHIELD AT APROX 55 TO 60 MPH AND IT CRACKED ABOUT 9 INCHES LONG. DOES KIA USE AN INFERIOR GLASS IN THERE VEHICLES AND WHY THE PULL TO THE RIGHT? *TR

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