NHTSA Complaint #10380355 — 2004 FORD EXPLORER UNKNOWN OR OTHER

Complaint Details

ODI Number	10380355
Vehicle	2004 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	January 18, 2011
Date Filed	January 28, 2011
Mileage	95,489 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

PURCHASED 2004 EXPLORER IN NOVEMBER 2007. 95489 MILES. NO PRIOR INDICATION IN DRIVABILITY, NOISE OR LIGHTS COMING ON. GOING ALONG, MOST SPEED AVAILABLE WAS 20 MPH, RPMS ON 6; THEN JERKED TO CHANGE GEARS. DRIVING ON HIGHWAY IN TOWN DURING RUSH HOUR, OVERDRIVE LIGHT AND CHECK ENGINE LIGHTS CAME ON. LIMPED INTO NEAREST REPAIR SHOP, WHICH HAPPENED TO BE A TRANSMISSION SHOP,. TRANSMISSION HAD TO BE REBUILT. OBVIOUSLY FORD KNEW ABOUT THESE PROBLEMS BECAUSE THEY HAD SENT SHOP UPDATE NOTICES AND WHAT TO DO WITH TRANSMISSION PROBLEMS

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