NHTSA Complaint #10380259 — 2004 FORD E-450

PROBLEM: HESITATION ON ACCELERATION, ROUGH IDLES, LOSS OF POWER UPON ACCELERATION. INJECTOR FOUND CLOGGED ON 12-2006. REPLACED TURBO ASSEMBLY AND COLD AIR BOOT ON 12/20/2006. FILED WRITTEN COMPLAINT TO FORD IN APRIL 2006 FOR RECURRING ENGINE ISSUES. FORD NEVER ANSWERED. ON 1/30/09 TRUCK NOT RUNNING AND FORD REPLACED THE TRANSMISSION. ASKED FORD SERVICE TO CHECK ROUGH RUNNING AND ENGINE POWER LOSS BUT COMPUTER SHOWED NO CODES. TOOK TRUCK INTO FORD ON 1/21/20011 FOR BRAKES AND VEHICLE NOT RUNNING PROPERLY EVEN AFTER WARM UP. DIAGNOSIS FROM FORD --- FOUND RUST IN THE FUEL FILTER, WAS TOLD FUEL TANK NEEDED REPLACED AS WELL AS INJECTORS AND INJECTOR PUMP AND FUEL LINES. COST TO REPLACE $5000 OR MORE. WARRANTY RAN OUT NOVEMBER 2010. FORD IS NOW REQUIRING VEHICLE OWNERS TO REPLACE THEIR FUEL TANKS AND ANY ANCILLARY PARTS AT THEIR OWN COST. FORD HAD TO OF KNOWN THAT THERE WAS A PROBLEM WITH THE FUEL TANKS DELAMINATING AFTER 2004. AS A SMALL BUSINESS OWNER IN THIS ECONOMY HAVING TO SPEND EXTRA MONEY ON A PROBLEM THAT COULD AND SHOULD HAVE BEEN TAKEN CARE OF UNDER WARRANTY IS EGREGIOUS. MY VEHICLE CURRENTLY HAS 113,000 MILES AND TO ALREADY HAVE TO REPLACE A TRANSMISSION AND NOW THE FUEL TANK IS INDICATIVE OF A DEFECTIVE VEHICLE. FORD IS NEGLIGENT IN NOT ACKNOWLEDGING A POTENTIALLY DANGEROUS TO LIFE SAFETY PROBLEM.