NHTSA Complaint #10380243 — 2006 DODGE GRAND CARAVAN

FOR AT LEAST SIX MONTHS, I HAVE HEARD A WHINING SOUND COMING FROM MY ENGINE, NORMALLY AFTER DRIVING ON THE INTERSTATE FOR ABOUT FIFTEEN MILES. WHEN I SLOW DOWN, THE WHINING LOWERS IN PITCH; WHEN I ACCELERATE, THE PITCH GOES UP. IN RECENT WEEKS, THE WHINING HAS GOTTEN LOUDER. I HAVE HAD THE CAR FOR UNDER TWO YEARS. IT HAS HANDLED WELL AND HAS BEEN REGULARLY SERVICED. THE DODGE DEALERSHIP, AFTER SPENDING SEVEN HOURS, INFORMED ME THAT THE STEERING FLUID WAS LOW DUE TO A LEAK AND THAT THE STEERING RACK WOULD HAVE TO BE REPLACED AT A COST OF $1250 PLUS LABOR (IT WOULD BE AN ALL DAY JOB). THEY ALSO INDICATED THAT I WOULD SOON NEED A SERPENTINE BELT, WHICH WOULD COST $125 PLUS LABOR. UPON RESEARCHING ON THE INTERNET, I HAVE DISCOVERED THAT THIS PROBLEM HAS BEEN COMMON IN 2006 GRAND CARAVAN MODELS BUT THAT DODGE HAS CHOSEN NOT TO RECALL THEM. I HAVE LOOKED AT PRICING OF THE PARTS NEEDED TO DO THIS AND FIND THE RACK AVAILABLE FOR A TENTH OF THE PRICE THIS DEALERSHIP (SHELBY MOTORS IN CHAMPAIGN, ILLINOIS) WANTED TO CHARGE. I HAVE ALSO READ NUMEROUS ACCOUNTS OF THE SUCCESSFUL REMEDIES THAT WERE USED INSTEAD, INCLUDING REPLACING A FAULTY STEERING FLUID RESERVOIR. THE POWER STEERING HAS NOT WORKED ANY DIFFERENTLY THAT IT DID THE FIRST DAY I PURCHASED THE VEHICLE. THE PITCH IS NOT AFFECTED BY TURNING. I ALSO READ THAT THESE PARTS SHOULD NOT NEED REPLACING IN A CAR WITH SUCH LOW MILEAGE. I HAVE SEEN NO EVIDENCE OF ANY LEAK ON MY GARAGE FLOOR.