NHTSA Complaint #10380212 — 2009 TOYOTA COROLLA

TL*THE CONTACT OWNS A 2009 TOYOTA COROLLA. WHILE DRIVING 35 MPH MERGING INTO ONCOMING TRAFFIC, SHE DEPRESSED THE ACCELERATOR PEDAL, IT WENT TO THE FLOOR AND BECAME STUCK. AFTER THE ACCELERATOR RELEASED ITSELF SHE DROVE TO THE SIDE OF THE ROAD AND CONTACTED THE DEALER. SHE TOOK THE VEHICLE TO THE DEALER WHO OFFERED NO ASSISTANCE AND INFORMED HER TO CONTACT THE MANUFACTURER SINCE THERE WERE NO RECALLS THAT INCLUDED HER VIN. THE MANUFACTURER INFORMED HER THAT A REPRESENTATIVE WOULD CONTACT HER WITHIN A COUPLE OF HOURS. SHE WAS INFORMED THAT THERE WERE NO RECALLS OR RELATED WARRANTIES ON HER VEHICLE. SHE RECEIVES A CALL BACK FROM THE MANUFACTURER WHO INFORMED HER TO TAKE THE VEHICLE BACK TO THE DEALER FOR INSPECTION. . THE FAILURE MILEAGE WAS 57,000. UPDATED 3/21/11 *CN THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 05/09/11