NHTSA Complaint #10380160 — 1997 DODGE RAM 2500 STRUCTURE

Complaint Details

ODI Number	10380160
Vehicle	1997 DODGE RAM 2500
Component	STRUCTURE
Date of Incident	July 1, 2008
Date Filed	February 3, 2011
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I HAVE A 1997 DODGE 2500 DODGE RAM PICKUP. THE DASHBOARD BEGAN CRACKING IN 2008. THE PROBLEM BEGAN AS HAIR LINE CRACKS AT THE BASE OF THE WINDSHIELD. OVER THE PAST TWO YEARS THE DASHBOARD HAS INCREASINGLY GOTTEN WORSE. NOW THE ENTIRE DASH HAS CRACKED WITH LARGE GAPING HOLES. A SECTION APPROXIMATELY 6" X 11" HAS COMPLETELY BROKEN LOOSE AND IS LYING INSIDE THE PANEL. MANY OF THE OTHER SEGMENTS HAVE CRACKED AND SEPARATED CREATING KNIFE LIKE POINTS. THE FAILURE OF THE DASH CREATES A SAFETY CONCERN DURING A COLLISION AS WELL AS A FIRE HAZARD DUE TO WIRING BECOMING EXPOSED TO THE SUNLIGHT. *TR

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