NHTSA Complaint #10380127 — 2005 FORD F-150

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10380127
Vehicle	2005 FORD F-150
Component	ENGINE AND ENGINE COOLING
Date of Incident	January 6, 2011
Date Filed	February 3, 2011
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

ATTEMPTED TO HAVE SPARK PLUGS CHANGED IN ACCORDANCE WITH VEHICLE MAINTENANCE MANUAL AT 100,000 MILE. WHILE THIS WAS BEING DONE 3 FACTORY INSTALLED MOTORCRAFT SPARK PLUGS BROKE OFF. AS A RESULT I WAS CHARGED A TOTAL OF ALMOST $700 FOR THE REMOVAL OF THESE BROKEN PLUGS. THE DEALERSHIP TECHNICIAN INFORMED ME THAT 100% OF ALL 2004-2007 F150 TRUCKS THAT HAVE THE PLUGS REMOVED AS REQUIRED AT 100,000 MILES HAVE PLUGS THAT BREAK. FORD NOR THE DEALERSHIP WOULD COVER THE COST OF THIS DEFECTIVE PRODUCT AND DEFECTIVE FORD DESIGN. *TR

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