NHTSA Complaint #10380068 — 2001 ISUZU RODEO

THE FRAME ON MY 2001 ISUZU RODEO IS COMPLETLY ROTTEN AND THE RECALL THAT ISUZU HAS GIVEN TO THE OWNERS IS NOT FIXING THE REAL PROBLEM. I HAVE A VEHICLE WHICH MY MECHANIC HAS TOLD ME IS NOT INSPECTABLE IN THE STATE AND THAT IT IS UNSAFE TO DRIVE. MY RODEO WAS TOWED OVER 100 MILES TO THE CLOSEST DEALER FOR THE RECALL INSPECTION AND HAS BEEN THERE FOR ABOUT TWO MONTHS. THE DEALEAR SAID THEY ORDERED THE PARTS TO FIX THE RECALL AND IT WOULD BE ABOUT FOUR WEEKS BEFORE THEY HAD THE PARTS. WHEN THE PARTS ARRIVED THEY CALLED ME AND ASKED MY PERMISSION TO INSTALL THEM. AT THIS POINT I CONTACTED ISUZU AND EXPRESSED MY CONCERNE THAT THIS WAS NOT GOING TO FIX THE UNDERLYING PROBLEM AND THEY TOLD ME THAT THE NEXT STEP WOULD BE A PURCHASE OFFER FROM ISUZU TO ME. AFTER HOURS ON THE PHONE AND FAXES SENT TO THEM THEY FINALLY CALLED BACK THREE WEEKS LATER AND TOLD ME THAT THEY AUTHORZED THE DEALER TO MAKE THE RECALL REPAIRS. I AM MORE THAN CONFUSED NOW BECAUSE THE DEALER IS TELLING THAT IT IS GOING TO TAKE PARTS TO FIX THE RECALL BUT ISUZU IS NOW TELLING ME THEY JUST WANT TO TREAT THE RECALL AREA WITH ANTI-CORROSION MATERIAL. I FEEL LIKE BOTH PARTIES INVOLVED WITH THE RECALL ARE NOT ON THE SAME PAGE. TO TOP THAT OFF, ISUZU SAYS THAT THEY WILL NOT TOW MY VEHICLE BACK TO MY RESIDENCE AND IN THIS STATE I CANNOT LEGALLY DRVE THE VEHICLE THAT IS NOW UNINSPECTED. *TR