NHTSA Complaint #10379999 — 2004 MINI COOPER S

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10379999
Vehicle	2004 MINI COOPER S
Component	STEERING
Date of Incident	January 28, 2011
Date Filed	February 2, 2011
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I DROVE MY MINI COOPER 2004 S WITH 95K MILES ON THE FREEWAY AND NOTICED MY STEERING VERY DIFFICULT TO MOVE. I ARRIVED TO MY DESTINATION SAFELY AND SEARCHING ON THE WEB FOR STEERING PROBLEMS WITH 2004 MINI COOPER AND FOUND FEDERAL INVESTIGATION IN PROGRESS. I TOWED THE VEHICLE TO THE MINI DEALERSHIP AND EXPLAINED THE PROBLEM. THEY FOUND THE POWER STEERING PUMP DEFECTIVE AS DESCRIBED ON THE WEBSITE AND REPAIRED THE VEHICLE FOR 1500 DOLLARS. THE DEALER/BMW OFFERED NO COMPENSATION TO DEFER THE COST. I CONTACTED BMW CUSTOMER RELATIONS AND RECEIVED A NON RESPONSE ON IF AND HOW BMW WOULD RESPOND. *TR

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#11302434 — January 28, 2020 — THE POWER STEERING IS VERY STIFF TO DRIVE AND CANNOT DRIVE MY COOPER BECAUSE I CAN NO LONGER STEER THE VEHICLE.

#11282548 — November 26, 2019 — WHEN YOU TURN WHEEL LEFT OR RIGHT IT MAKES A NOISE AND IT'S VERY HARD TO TURN. SO I THINK IT'S THE STEERING: ELECTRIC...

#11015001 — August 14, 2017 — THE VEHICLE WAS HARD TO STEER AND SMOKE WAS COMING FROM THE ENGINE. TOOK THE CAR HOME, DID NOT SEE FLAMES, PARKED CAR...

Recent Complaints for the 2004 MINI COOPER S

#11340300 — ELECTRONIC STABILITY CONTROL (ESC) — July 20, 2020 — WAS DRIVING CAR ON 18 JULY 2020 AND POWER STEERING QUIT WORKING AND MADE STEERING DIFFICULT, ALSO COOLANT FAN,LOW SPE...

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#11302434 — ELECTRICAL SYSTEM — January 28, 2020 — THE POWER STEERING IS VERY STIFF TO DRIVE AND CANNOT DRIVE MY COOPER BECAUSE I CAN NO LONGER STEER THE VEHICLE.

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