NHTSA Complaint #10379987 — 2011 TOYOTA SIENNA

LATCHES/LOCKS/LINKAGES issue reported to NHTSA

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Complaint Details

ODI Number	10379987
Vehicle	2011 TOYOTA SIENNA
Component	LATCHES/LOCKS/LINKAGES
Date of Incident	June 9, 2010
Date Filed	February 2, 2011
Mileage	25 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

LATCHES ON THE REAR SLIDING DOORS OF OUR 2011 TOYOTA SIENNA LTD. ARE NOT RELEASING PROPERLY. WHEN THE DOORS ARE OPENED FROM THE HANDLES, THE MOTOR PULLS THE DOORS OPEN BUT THE LATCHES DO NOT RELEASE. YOU HEAR A POPPING SOUND AND THE DOORS POP OPEN. DEALER "REPROGRAMMED" THE DOORS TO NO AVAIL. AFTER DEALER CLAIMED TO HAVE CONTACTED TOYOTA, THEY ACKNOWLEDGED THE PROBLEM BUT SAID THERE IS NO KNOW FIX, AS THIS IS A NEW VEHICLE. *TR

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