NHTSA Complaint #10378988 — 2006 SUBARU OUTBACK

AFTER SLOWING TO A NEAR STOP AT THE BOTTOM OF AN INTERSTATE HIGHWAY EXIT RAMP, MY CAR SUDDENLY, AND WITHOUT WARNING, DIED AND I LOST ALL SYSTEMS, INCLUDING ENGINE AND POWER STEERING. ALL I WAS ABLE TO DO WAS DRIFT TO THE SIDE OF THE ROAD. SUBARU INITIALLY BELIEVED THAT THE ECM HAD FAILED. AFTER REPLACING THE ECM, IT BECAME APPARENT THAT THAT WAS NOT THE ISSUE. SUBARU ULTIMATELY DETERMINED THAT THE WIRING HARNESS HOUSING HAD MELTED AGAINST THE COOLANT CROSSOVER PIPE, EXPOSING WIRING WHICH WAS THEN SHORTING OUT. SUBARU COULD GIVE ME NO EXPLANATION AS TO WHY THE WIRING HARNESS WAS INSTALLED AGAINST A HOT COMPONENT OF MY ENGINE SUCH THAT IT WOULD MELT. HAD THIS HAPPENED 1 MINUTE EARLIER, I WOULD HAVE BEEN ON INTERSTATE 95 DURING RUSH HOUR TRAFFIC WITH A DEAD CAR. GIVEN THE SUDDENNESS WITH WHICH MY CAR DIED, IT IS LIKELY I WOULD HAVE BEEN INVOLVED IN A SERIOUS ACCIDENT.