NHTSA Complaint #10378848 — 2000 FORD EXPEDITION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10378848
Vehicle	2000 FORD EXPEDITION
Component	ELECTRICAL SYSTEM
Date of Incident	January 24, 2011
Date Filed	January 26, 2011
Mileage	114,558 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

SYMPTOM WAS A DEAD BATTERY. COURTESY LIGHTS WOULD NOT GO OFF. HARD FAILURE. ROOT CAUSE WAS LEAKING WINDSHIELD SEAL WHICH CORRODED ELECTRONICS. ACCORDING TO THE FORD SERVICE BULLETIN THIS WAS FIRST DISCOVERED WELL WITHIN THE FACTORY WARRANTY PERIOD OF THE VEHICLE. AN ONLINE SEARCH FOUND NUMEROUS SIMILAR COMPLAINTS ALONG WITH A FORD SERVICE BULLETIN FORD SPECIAL MESSAGE #15773. REPAIRS TO MY VEHICLE INCLUDED REMOVING AND REPLACING GEM AND CJB ALONG WITH RESEALING THE WINDSHIELD. I PURCHASED THE VEHICLE NEW IN APRIL 2000 AND IT HAS NEVER BEEN IN AN ACCIDENT. REPAIR COST WAS OVER $1400 FOR A LATENT DEFECT THAT HAS BEEN IN THE VEHICLE SINCE IT WAS BUILT. *TR

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