NHTSA Complaint #10378817 — 2005 TOYOTA SEQUOIA

TL*THE CONTACT OWNS A 2005 TOYOTA SEQUOIA. WHILE DRIVING APPROXIMATELY 25 MPH HE NOTICED THAT THE DEFROST, WINDSHIELD WIPER AND THE REAR WINDOW WERE NOT WORKING. THE POWER REAR WINDOW WOULD NOT OPEN AND CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED THE VEHICLE. FOUR TO FIVE MONTHS LATER, THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR THE IDENTICAL FAILURE AND IT WAS REPAIRED AGAIN. THE FAILURE RECURRED 6 TO 7 MONTHS LATER AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED SINCE IT WAS NO LONGER UNDER WARRANTY. THE ESTIMATED REPAIR COST WAS $800. THE CONTACT WAS ADVISED THAT THE DEALER WAS PRESSING A BUTTON AND SHUTTING THE REAR HATCH WITH FORCE AS A REPAIR OPTION. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL SHORT THAT WAS CAUSING THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATELY FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 106,000.