NHTSA Complaint #10378687 — 2007 CHEVROLET SILVERADO 2500 STEERING

Complaint Details

ODI Number	10378687
Vehicle	2007 CHEVROLET SILVERADO 2500
Component	STEERING
Date of Incident	October 1, 2010
Date Filed	January 25, 2011
Mileage	32,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TL* THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 2500. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT THE WINDSHIELD WIPERS STALLED. THE CONTACT ALSO HEARD A LOUD CLUNKING NOISE COMING FROM UNDERNEATH THE HOOD OF THE VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO REPLACED THE WIPER ASSEMBLY AND THE INTERMEDIATE STEERING SHAFT. THE CURRENT MILEAGE WAS 35,000 AND THE FAILURE MILEAGE WAS 32,000. THE VIN WAS UNAVAILABLE.

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