NHTSA Complaint #10378538 — 2004 JEEP GRAND CHEROKEE

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	10378538
Vehicle	2004 JEEP GRAND CHEROKEE
Component	VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Date of Incident	January 24, 2011
Date Filed	January 24, 2011
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WE HAVE A 2004 JEEP GRAND CHEROKEE THAT HAS HAD AN ONGOING FAILURE IN THE AIR CONDITIONING SYSTEM. OVER 10 TIMES THE VEHICLE HAS BEEN INTO 2 DIFFERENT DEALERSHIP REPAIR FACILITIES TO CORRECT THE PROBLEM AND THERE HAS BEEN NUMEROUS PARTS REPLACED (BLENDING DOORS, VALVES ETC) AND THE FAILURE IS STILL THERE. THE A/C SYSTEM DOES NOT PRODUCE AIR AT THE TEMP THAT IS SELECTED, AND MOST OF THE TIME WILL BLOW HOT ON ONE SIDE AND COLD ON THE OTHER OR THE OTHER WAY AROUND. THE LAST TIME IT WAS IN THE DEALERSHIP THE MANAGER SAID THEY COULD FIND NOTHING WRONG, AND WHEN MY WIFE DROVE THE VEHICLE WITH THE MANAGER, THERE WAS BURNING HOT AIR COMING OUT OF THE VENT, THE MANAGER SAID THAT WAS NORMAL. NOTHING THEY HAVE DONE HAS FIXED THE PROBLEMS AND WE ARE READY TO SUE THEM TO RECOUP OUR MONEY. *TR

Related Complaints for the 2004 JEEP GRAND CHEROKEE

Other VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM Complaints

#10483932 — November 10, 2012 — DUAL CLIMATE CONTROL BLEND DOORS HAVE BROKEN, A DEFECT IN DESIGN THAT AFFECTS ALL 1999-2004 JEEP GRAND CHEROKEE LIMIT...

#10433706 — October 31, 2011 — DUAL CLIMATE CONTROL DOOR FAILURE. PLASTIC DOOR HINGES BREAK, FAULTY DESIGN, SHOULD BE REPLACED WITH ALUMINUM OR OTH...

#10405581 — June 8, 2011 — BLEND DOORS CONTINUES TO RUN AFTER CAR HAS BEEN TURNED OFF. *TR

#10352605 — August 29, 2010 — THE HVAC SYSTEM OF THE 2004 JEEP GRAND CHEROKEE (DUAL CLIMATE ZONE) FAILS AFTER A SHORT PERIOD OF TIME PROMPTING EXPE...

#10328749 — May 4, 2010 — 2004 JEEP CHEROKEE BLEND DOORS. I HAVE TO USE A TOWEL WHILE DRIVING TO WIPE THE INTERIOR WINDSHIELD SINCE MY DEFROS...

Recent Complaints for the 2004 JEEP GRAND CHEROKEE

#11687482 — AIR BAGS — September 15, 2025 — I scheduled a recall appointment for my Jeep Grand Cherokee. The dealer confirmed that the appointment was scheduled...

#11687482 — SEAT BELTS — September 15, 2025 — I scheduled a recall appointment for my Jeep Grand Cherokee. The dealer confirmed that the appointment was scheduled...

#11680064 — SERVICE BRAKES, HYDRAULIC — August 12, 2025 — The contact owns a 2004 Jeep Grand Cherokee. The contact stated that while depressing the brake pedal, there was an a...

#11595317 — POWER TRAIN — June 19, 2024 — Car was bought at affordable auto. The parking break had to be used in order for car to stay parked. We got home the ...

#11595317 — SERVICE BRAKES — June 19, 2024 — Car was bought at affordable auto. The parking break had to be used in order for car to stay parked. We got home the ...