NHTSA Complaint #10378476 — 2000 DODGE RAM 3500 SUSPENSION:FRONT

Complaint Details

ODI Number	10378476
Vehicle	2000 DODGE RAM 3500
Component	SUSPENSION:FRONT
Date of Incident	January 22, 2011
Date Filed	January 24, 2011
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL*THE CONTACT OWNS A 2000 DODGE RAM 3500. THE CONTACT STATED THAT THE RIGHT FRONT WHEEL BEARING FROZE. THE CONTACT HAD TROUBLE GETTING THE WHEEL BEARING OFF AND THE DEALER STATED THAT IT WOULD COME OFF WHEN MORE PRESSURE WAS APPLIED. WHEN THE CONTACT APPLIED MORE PRESSURE, THE THREADS ON THE DRIVE AXLE AND AXLE NUT STRIPPED AND THE CONTACT THEN HAD TO REPLACE THE HUB, NUT AND AXLE. THE CURRENT AND FAILURE MILEAGES WERE 100,000. UPDATED 03/02/11 *BF THE CONSUMER STATED HE TRIED TO PULL THE HUB OFF THE AXLE AND IT SEPARATED. THE CONSUMER HAD TO REPLACE THE HUB, AXLE AND NUT. THE DRIVE AXLE AND NUT ARE AVAILABLE ONLY THROUGH THE DEALER; AXLE $760 AND NUT $31.00. UPDATED 09/19/11

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