NHTSA Complaint #10378283 — 2001 ISUZU RODEO

I OWN A 2001 ISUZU RODEO WHICH I PURCHASED NEW IN 2001, THIS VEHICLE HAS ALWAYS BEEN MAINTAINED AS IT SHOULD. I RECEIVED A RECALL FROM ISUZU ABOUT A FRAME ISSUE AND PROMPTLY TOOK THE VEHICLE INTO DEALER FOR INSPECTION. I DROVE 90 MILES TO THE DEALERSHIP FOR A 2-HOUR RECALL REPAIR, AFTER THE DEALER INSPECTION I WAS TOLD THAT MY VEHICLES FRAME STRUCTURE WAS TO RUSTED TO BE REPAIRED WITH THE FRAME CHANNEL ISUZU PROVIDED. THE VEHICLE WAS DEEMED UNSAFE TO DRIVE AND THE DEALERSHIP WOULD NOT RELEASE THE VEHICLE ACCORDING TO ISUZU'S INSTRUCTIONS. I WAS TOLD BY THE DEALERSHIP THAT MY VEHICLE WOULD MOST LIKELY BE TOTALED OUT BY ISUZU AS IT WAS TO UNSAFE TO DRIVE. SINCE INSURANCE COMPANY POLICIES WILL NOT PROVIDE A RENTAL CAR FOR AUTOMOTIVE RECALLS, I HAD TO RENT A VEHICLE JUST TO MAKE MY TRIP BACK HOME, I HAD JUST BE UNEMPLOYED AFTER THE COMPANY I WORKED FOR CLOSED THEIR DOORS FOR GOOD. THIS PROBLEM WITH ISUZU WAS THE LAST THING I NEEDED TO HAPPEN. I'M OUT OF A VEHICLE, HOW AM I SUPPOSED TO FIND WORK AND GET THERE WHEN I DO FIND A JOB? THE PROBLEM WITH THE FRAMES ON THESE VEHICLES ARE WORST THAN JUST A SMALL REPAIR. THIS IS A BIGGER PROBLEM THAN JUST A CHANNEL REPLACEMENT! AND THIS SHOULD BE LOOKED AT DEEPER, NOT ONLY AM I OUT OF THE USE OF MY VEHICLE, I RECENTLY SPENT A $1000.00 ON NEW TIRES AND A MUFFLER AND FOR WHAT? JUST TO LET IT SIT ON A DEALERS LOT UNTIL ISUZU DECIDES WHAT TO DO NEXT, I THINK THEY SHOULD AT LEAST GIVE ME THE TRADE-IN VALUE OF THE VEHICLE SO I CAN MOVE ON. I'M NOT GOING TO SETTLE FOR ANYTHING LESS THAN THIS VEHICLES VALUE BEFORE THIS FIASCO BEGAN. YOU CAN TELL ISUZU, BECAUSE I'M SURE YOU GUY'S ARE TALKING, THAT THERE ARE MORE PROBLEM VEHICLES OUT THERE TO BE REPORTED. THIS IS UNFAIR TO THE CONSUMER OF THESE VEHICLES, DO THE RIGHT THING AND MAKE ISUZU PAY-UP. I'M STILL WAITING ON ISUZU TO CONTACT ME BACK ON THIS PROBLEM, THEY HAVE ALL MY INFO WHAT'S THE HOLD-UP ON THE REMEDY, I CAN'T DRIVE MY VEHICLE, PAY ME PRE-RECALL VALUE I NEED A CAR NOW.. *TR