NHTSA Complaint #10378220 — 2004 SATURN ION ELECTRICAL SYSTEM

Complaint Details

ODI Number	10378220
Vehicle	2004 SATURN ION
Component	ELECTRICAL SYSTEM
Date of Incident	January 21, 2011
Date Filed	January 21, 2011
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

MY CAR WILL NOT START WHEN THE WEATHER TURNS COLD. I AM THE ORIGINAL OWNER OF THIS CAR AND KEEP UP ON THE MAINTENANCE. AFTER RESEARCHING THE PROBLEM, I HAVE READ NUMEROUS COMPLAINTS ON LINE ABOUT THE SAME PROBLEM FROM OTHER SATURN ION OWNERS AND HAVE CONCLUDED THAT THE PASSLOCK SYSTEM IS MISINTERPRETING A THEFT AND LOCKING UP THE FUEL . I READ THAT CHANGING THE GREASE IN THE IGNITION SWITCH WILL CORRECT THIS PROBLEM AND THAT SATURN (GM) HAS KNOWN OF THIS COMPLAINT FOR SOME TIME NOW. THEY HAVE A NEW IMPROVED PART TO REPLACE THIS BAD ONE BUT I DON'T FEEL IT IS WORTH $400.00+ TO PAY FOR REPLACEMENT WHEN IT IS A QUICK FIX AND IT IS THEIR FAULT TO START WITH. PLEASE ISSUE A RECALL FOR THIS PROBLEM. I HAVE BEEN STRANDED IN THE COLD WAITING AND PRAYING FOR THE CAR TO START SO THAT I CAN GET TO WORK ON TIME AND BACK HOME. IT IS NOT TOO MUCH TO ASK. THE CAR ONLY HAS ABOUT 42,000 MILES ON IT. *TR

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