NHTSA Complaint #10377976 — 2004 VOLKSWAGEN BEETLE POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10377976
Vehicle	2004 VOLKSWAGEN BEETLE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	May 5, 2010
Date Filed	January 20, 2011
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I HAVE A COMPLAINT AGAINST VOLKSWAGEN OF AMERICA ABOUT MY 2004 AUTOMATIC NEW BEETLE CONVERTIBLE TRANSMISSION. I RECEIVED A WARRANTY EXTENSION FOR A SKIPPING TRANSMISSION. A YEAR AGO THE VOLKSWAGEN DEALERSHIP RECOMMENDED THAT I REPLACE THE ENTIRE TRANSMISSION TO FIX THE PROBLEM, WHICH I DID FOR $6,500.00. THE NEW EXTENDED WARRANTY SAID I COULD BE REIMBURSED FOR WORK DONE, I FILLED OUT ALL THE PAPERWORK AN HAD COPIES OF THE ORIGINAL WORK REQUESTS AND RECEIPTS AND SENT THEM IN AS INSTRUCTED. I HAVE SINCE RECEIVED A LETTER STATING THAT I DO NOT QUALIFY BECAUSE I HAD THE ENTIRE TRANSMISSION REPLACED (AS RECOMMENDED) AND NOT JUST THE VALVES. IT IS A CATCH 22 AND UNFAIR AS I JUST FOLLOWED THE DEALERS RECOMMENDATION IN GETTING THE CAR REPAIRED. *TR

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