NHTSA Complaint #10377959 — 2004 FORD F-150 VISIBILITY

Complaint Details

ODI Number	10377959
Vehicle	2004 FORD F-150
Component	VISIBILITY
Date of Incident	December 5, 2010
Date Filed	January 20, 2011
Mileage	61,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

WHILE DRIVING AROUND 55 MPH, FRONT PASSENGER WINDOW FELL INTO THE DOOR WITH A LOUD SLAM. UNABLE TO USE THE WINDOW CONTROLS TO RAISE THE WINDOW. THIS IS THE 4TH DIFFERENT WINDOW IN THIS VEHICLE AND FINAL WINDOW TO GO WITHIN A YEAR AND A HALF. THIS IS A 2004 FORD F150 SUPERCREW AND THE DEALER STATES IT IS THE WINDOW REGULATOR AS WAS THE CASE IN THE OTHER WINDOW FAILURES. THEY SAY THE REGULATOR PART (SMALL PLASTIC PIECE) THAT FAILS IS NORMAL WEAR AND TEAR, HOWEVER THEY NO LONGER MAKE THAT PART, THEY HAVE CHANGED MANUFACTURES AND THE NEW PART SHOULD NOT DO THIS. THE MOTOR AND THE REGULATOR ARE STILL GOOD, HOWEVER YOU MUST PURCHASE BOTH OF THESE IN ORDER TO GET THE NEW PLASTIC PIECE, WHICH IS NOW AN ALL INCLUSIVE PART AROUND 200.00 AT DEALER. *TRF

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