NHTSA Complaint #10376602 — 2006 DODGE GRAND CARAVAN

BACK REAR WINDOW IMPLODED FOR THE SECOND TIME(FIRST TIME 2009, SECOND TIME 2010), NOBODY SEEMS TO HAVE AN ANSWER FOR WHY THIS HAPPENS OTHER THAN IT WAS COLD AND SNOWY OUTSIDE SO THE WEATHER MUST HAVE CAUSED THIS TO OCCUR, (THAT IS WHAT THEY SAY) MY FAMILY WAS IN THE VAN IN THE DRIVEWAY GETTING READY TO LEAVE SO I KNOW FOR A FACT THAT "NOTHING" WENT THRU THE WINDOW JUST A MAJOR DEFECT OF DODGE. NUMEROUS ISSUES WITH THIS VAN STARTING WHEN VAN HAD 5000 MILES, AIR BAG SENSOR ON, SLIDING DOORS DO NOT WORK PROPERLY, LOUD SOUND FROM ENGINE, TIE RODS NEED REPLACED FOR THIRD TIME, CONTROL ARM BROKE, LOCKS MAKE A WHINY SOUND, CHECK SERVICE ENGINE LIGHT ON TOLD 3 TIMES THAT WE NEEDED NEW SPARK PLUGS . REALLY AT 30,000 MILES. WE CHANGED THEM, LIGHT STILL ON TODAY. AFTER AN INSPECTION OF VAN NOW DEALER SATES THAT THE ALTERNATOR, WATER PUMP, SERPENTINE BELT, EGV VALVE, VALVE GASKET, ALL NEEDS REPLACED AND THE LIGHT ON HAD NOTHING TO DO WITH SPARK PLUGS, GO FIGURE. I HAVE SENT DEALERSHIP AND CHRYSLER LETTERS IN REGARDS TO MY SAFETY CONCERNS. THIS WOULD BE MY FOURTH TIME CALLING CHYRSLER ABOUT MAJOR ISSUES. THEY LACK CUSTOMER SERVICE AND NOTHING EVER DONE. WE PURCHASED NEW AND VAN IS NOW 5 YEARS OLD WITH SAME AND NEW PROBLEMS SINCE 5000 MILES, NOW HAS 77,000. I WILL NOT BE PURCHASING A DODGE VAN AGAIN!! *TR